Digital Public Services
Active, Continuously Developed
JAKI (Jakarta Kini) Super-App
SYSTEM CONTEXT:
JAKARTA
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LAST_POLL: 55 MINUTES AGO
"Jakarta's official super-app integrating dozens of urban public services into a single touchpoint to build a highly responsive and integrated smart city ecosystem."
JAKI (Jakarta Kini) is the flagship digital platform managed by Jakarta Smart City to integrate various public services into one accessible space. Driving the Smart Governance pillar, JAKI empowers citizens through the Citizen Report feature, letting users report city infrastructure defects or public service issues in a transparent, real-time tracking manner. Other breakthrough features include live public transit mapping, real-time market grocery price monitoring, live air quality indexing (Smart Environment), and digital healthcare queues. Backed by expanding AI innovations, JAKI continues to secure global accolades as a model for inclusive city management tech.